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LEGAL

Terms of Service

Last updated: May 14, 2026

These Terms of Service (“Terms”) govern your access to and use of the websites, mobile applications, and software services made available by VoteOne LLC (“VoteOne,” “we,” “us,” or “our”), including the marketing website at voteone.app, the PollWare mobile application, and the PollWare web platform (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Services. By using the Services, you represent that you meet this requirement and have the legal authority to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, in which case “you” refers to that organization.

2. Accounts

Some features of the Services require an account. You agree to:

  • provide accurate, current, and complete information when creating an account;
  • keep your account credentials confidential and not share them with others;
  • promptly notify us at support@voteone.app of any unauthorized use of your account or any other suspected security breach; and
  • be responsible for all activities that occur under your account.

3. License to Use the Services

Subject to your compliance with these Terms and any applicable order form or subscription agreement, VoteOne grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for their intended purpose. All right, title, and interest in and to the Services, including all related intellectual property rights, remain with VoteOne and its licensors.

4. Acceptable Use

You agree not to, and not to permit any third party to:

  • use the Services for any unlawful, fraudulent, harmful, or deceptive purpose, or in violation of any applicable election law;
  • attempt to interfere with, compromise the security of, or otherwise disrupt the Services, including by introducing malware, conducting denial-of-service attacks, or probing for vulnerabilities outside of an authorized program;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any part of the Services, except where such restriction is prohibited by applicable law;
  • copy, resell, sublicense, rent, lease, or otherwise commercially exploit the Services outside of the rights expressly granted to you;
  • use the Services to send unsolicited communications, infringe intellectual property rights, violate privacy rights, or harass any person; or
  • circumvent any access, usage, or rate limits applied to the Services.

5. Customer Data

You retain all right, title, and interest in and to data you or your authorized users submit to the Services (“Customer Data”). You grant VoteOne a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Data solely as necessary to provide the Services to you, comply with law, and improve the Services in a manner that does not identify you or your end users. You are responsible for ensuring you have all rights and consents necessary to provide Customer Data to us and for the accuracy and lawfulness of that data.

6. Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant VoteOne a perpetual, irrevocable, royalty-free, worldwide license to use that feedback without restriction or compensation to you.

7. Third-Party Services

The Services may integrate with or link to third-party services that we do not control. Your use of those services is subject to the third party's terms and privacy policies, and VoteOne is not responsible for them.

8. Fees and Subscriptions

Access to certain Services may require payment of fees as set forth in an order form, subscription agreement, or in-product purchase flow. Unless otherwise stated in writing, fees are non-refundable and exclusive of applicable taxes. VoteOne may modify pricing for future subscription terms with advance notice.

9. Termination

You may stop using the Services at any time. We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms, if we are required to do so by law, or to protect the Services or other users. Sections that by their nature should survive termination (including ownership, disclaimers, limitations of liability, and governing law) will survive.

10. Disclaimers

The Services are provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise. VoteOne expressly disclaims all warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. VoteOne does not warrant that the Services will be uninterrupted, error-free, or completely secure.

11. Limitation of Liability

To the maximum extent permitted by law, in no event will VoteOne or its officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses arising out of or relating to your use of the Services. VoteOne's total liability for any claim arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amount you paid VoteOne for the Services in the twelve months preceding the event giving rise to the claim or (b) one hundred U.S. dollars (USD $100).

12. Indemnification

You agree to indemnify, defend, and hold harmless VoteOne and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Services, your Customer Data, or your violation of these Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Services will be the state and federal courts located in Tennessee, and you consent to the personal jurisdiction of those courts.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date at the top of this page and, if the changes are material, provide additional notice (for example, by email or an in-product notice). Your continued use of the Services after the changes take effect constitutes your acceptance of the updated Terms.

15. Miscellaneous

These Terms, together with any order form or other written agreement between you and VoteOne, constitute the entire agreement between the parties regarding the Services and supersede any prior or contemporaneous agreements on that subject. If any provision is held unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right or provision is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.

16. Contact Us

Questions about these Terms? Email legal@voteone.app or call us at (731) 616-7886.

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